SC
SA C
1 reviews | Active since Nov 2017
18 Mar 2022, 15:26
Worst Service Ever!!
Worst service ever!!! Phoning doesn't work as they are always experiencing high call volumes, so phone back later! Whatsapp doesn't work as you just don't ever receive a OTP! Website not at all user friendly if querying a claim as it always states no claim submitted. App just doesn't work and is a total waste of time. They are just impossible to get hold of altogether!
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Bonitas Medical Fund's replyOfficial
18 Mar 2022, 16:23Hello Sa C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply18 Mar 2022, 16:23
Official
Hello Sa C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team