Worst service ever - avoid if you want to live

<p>I was forced to move to Bonitas with the Libert MS closure. Then forced to use Pharmacy Direct for my chronic medication. Then the drug I have been taking for 15 years for high cholesterol was refused as a suitable drug. My MD didnt want me to change but Bonitas would budge, so now I pay for the cost myself. I have now been waiting for 10 days to receive my chronic meds for hypertension. How do I control my blood pressure if I dont have meds.You are putting my life in danger!!!</p> <p>I have phoned the call centre repeatedly for both Bonitas and Pharmacydirect.</p> <p>Bonitas admit that Pharmacy direct are their required service provider that I must use, but require that I must resolve the problem with Pharmacy Direct. Still no meds despite phone calls and emails to both call centres. No one bothers to call me back and no response from an actual person. Even my name by which I am addressed in the email from Bonitas closing the query ( despite no resolution) uses my email address. No answer to my emails sent yesterday.</p> <p>An absolutely useless company that I will leave as soon as I sign up with another service provider. I cant believe anyone elase could be any worse.</p> <p>Andrew Simpson ***4</p>