Worst service ever

Item: Bonitas Medical Fund
Rating: 1
Author: Nyeleti M

I need assistance and went to their what's app and they just end the chat, no one says hi or anything and it's says due to inactivity. So they just pushing the queues

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

20 Apr 2026, 14:16

Hello Nyeleti M Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas Team

Bonitas Medical Fund's reply20 Apr 2026, 14:16

Official

Bonitas Medical Fund's replyOfficial

21 Apr 2026, 08:55

Hello Nyeleti M

Thank you for submitting the details to us through Hello Peter.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.
Kind Regards

Bonitas Team

Bonitas Medical Fund's reply21 Apr 2026, 08:55

Official