YS
Yolanda S
1 reviews | Active since Jul 2020
01 Mar 2023, 10:20
Worst service continued...
This is a follow-up complaint to my original complaint of 7 February 2023 for the following reference numbers:
7 September 2022 - 070922Q8HDGS 13 January 2023 - 090123QGLFN1 13 February 2023 - 120223QJ4KKN)
I HAVE BEEN WAITING FOR FEEDBACK ON THIS SINCE 7 SEPTEMBER 2022! How difficult is it to say Yes we will pay or NO we do not.
Please respond urgently as I am seriously running out of patience.
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
01 Mar 2023, 10:38Hello Yolanda S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply01 Mar 2023, 10:38
Official
Hello Yolanda S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our representative will be in touch with you to discuss this matter and ensure that it is speedily resolved.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
02 Mar 2023, 12:42Hello Yolanda S Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply02 Mar 2023, 12:42
Official
Hello Yolanda S Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team