RM
Ramodibane M
1 reviews | Active since Sept 2015
17 Nov 2020, 13:24
Worst service
Absolutely terrible service from day 1, In=m a new member and my whole application has been messed up, members not added, incorrect plan selected, incorrect amount debited twice (R30 000!!!), incorrect debit date, cards not delivered.
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Replies (1)
Bonitas Medical Fund's replyOfficial
17 Nov 2020, 14:25Hello Ramodibane,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
we are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
we are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply17 Nov 2020, 14:25
Official
Hello Ramodibane,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
we are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
we are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team