CB
Christelle B
1 reviews | Active since Dec 2022
12 Dec 2022, 16:06
Worst Service
We pay a huge amount per month for our medical aid and the service which I received was horrible. Agents just putting me on hold while I am still speaking, team leaders too lazy to speak to me and sorting the problem out. It is easier for them to let us cancel them to assist and solve our queries.
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Bonitas Medical Fund's replyOfficial
12 Dec 2022, 21:32Hello Christelle B
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply12 Dec 2022, 21:32
Official
Hello Christelle B
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas