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Phumzile M
1 reviews | Active since Jul 2018
04 Jun 2026, 10:51
Worst service
I have been trying to contact Bonitas since last week, but my calls have not been answered and my emails have gone unanswered as well.
I urgently require assistance with obtaining my prescription. My premium has already been deducted, yet I am unable to access the service I am paying for.
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Bonitas Medical Fund's replyOfficial
04 Jun 2026, 11:22Hi Phumzile,
We sincerely apologise for the frustration you’ve experienced and understand how urgent it is to access your prescription. This is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you directly to assist as a priority.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced and understand how urgent it is to access your prescription. This is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you directly to assist as a priority.
Kind regards,
Bonitas team
Bonitas Medical Fund's reply04 Jun 2026, 11:22
Official
Hi Phumzile,
We sincerely apologise for the frustration you’ve experienced and understand how urgent it is to access your prescription. This is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you directly to assist as a priority.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced and understand how urgent it is to access your prescription. This is not the level of service we aim to provide.
Your matter has been escalated, and our team will contact you directly to assist as a priority.
Kind regards,
Bonitas team