cM
carl M
1 reviews | Active since Jan 2018
30 Oct 2019, 17:03
Worst possible service from your call Centre agents and the escalation department.
Receiving the worst possible service from your call Centre agents and the escalation department. No call backs, feedback or update about my complaint, over a year now. Audio recording requested made, no feedback.
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What is the next step as a client of Bonitas?
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
31 Oct 2019, 16:49Hello carl marks,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply31 Oct 2019, 16:49
Official
Hello carl marks,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
cM
carl M's updateReviewer Update
07 Nov 2019, 12:19Hi there thank you for the mail. To date no communication received,
Who else can assist me?
Who else can assist me?
cM
carl M's update07 Nov 2019, 12:19
Reviewer Update
Hi there thank you for the mail. To date no communication received,
Who else can assist me?
Who else can assist me?