cM
carl M
1 reviews | Active since Jan 2018
22 Nov 2019, 12:01
worst possible service from your call Centre agents
I'm still waiting on a call. 30 October 2019
Receiving the worst possible service from your call Centre agents and the escalation department. No call backs, feedback or update about my complaint, over a year now. Audio recording requested made, no feedback.
140819QKWW7G 081019QNKXRN 081019QNLN1N 211019QP71HR
What is the next step as a client of Bonitas?
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
22 Nov 2019, 12:58Hello carl M,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
Bonitas Medical Fund's reply22 Nov 2019, 12:58
Official
Hello carl M,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards
The Bonitas Team
cM
carl M's updateReviewer Update
22 Nov 2019, 13:23Thank you for your call, will be waiting on the follow-up call and the outcome of the investigation.
Kind regards
Carl
Kind regards
Carl
cM
carl M's update22 Nov 2019, 13:23
Reviewer Update
Thank you for your call, will be waiting on the follow-up call and the outcome of the investigation.
Kind regards
Carl
Kind regards
Carl