Worst Meical aid ever

I have never in my life Struggled with a medical aid like now. The Bonitas is worst Medical Aid. It seems they just appoint people with no medical background. They employed people Brokers with no training. If you want to die, use Bonitas. I had a Few strokes a few years ago. My condition is APS Syndrome. I use Pressures Socks to relieve some the pain and to prevent further blood clots. I'm a PMB Patient, and they say we must get a motivational letter from the Doctor. Seriously. To me they don't care about their client. I'm going to the hospital now and they must cover the cost in full. I will take it further to the ombudsman if needed. This is the last change I am giving you, to respond back to me with a solution. But I need to get medical assistance now, to prevent another stoke or blood clot. And their support team more even worst. I want Speake to someone that has few years' Experience, not some that has idea.