MB
Madre B

1 reviews | Active since Jul 2016

27 Jan 2022, 11:32

Worst medical fund ever!

The worst medical aid I have ever dealt with! Customer service is non-excistend and their admin becomes more your job than theirs so what you pay them for I have no idea because they keep messing claims up. Really don't understand how they are ranked so high when this is how they operate.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply27 Jan 2022, 12:32
Official
Hello Madre B,
 
 Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
 
 Kindly provide your membership number or ID number of the principal member privately (to protect your personal information  not to be visible on this public forum) in order to investigate your enquiry. 
 
 Regards,
 
 Bonitas Team