MC
Mustafa C
1 reviews | Active since Aug 2011
02 Jun 2021, 13:21
WORST MEDICAL AID.NEVER AGAIN!
Hi. Bonitas is one of the worst insurance companies you can deal with. Even the broker couldn't understand how they work. They should charge me something around R1600 but they charge me 2093. RIPOFF!!! I advise all not to use their service. Unacceptable. I'll never deal with them anymore.
Helpful (0)
Replies (5)0
Replies (5)
Bonitas Medical Fund's replyOfficial
02 Jun 2021, 13:35Hello Mustafa,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards,
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards,
The Bonitas Team
Bonitas Medical Fund's reply02 Jun 2021, 13:35
Official
Hello Mustafa,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards,
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards,
The Bonitas Team
Bonitas Medical Fund's replyOfficial
06 Jun 2021, 13:46Hello Mustafa C, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team
Bonitas Medical Fund's reply06 Jun 2021, 13:46
Official
Hello Mustafa C, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team
Bonitas Medical Fund's replyOfficial
06 Jun 2021, 14:04Hello Mustafa C, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team
Bonitas Medical Fund's reply06 Jun 2021, 14:04
Official
Hello Mustafa C, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team
MC
Mustafa C's updateReviewer Update
07 Jun 2021, 12:24No, it has not been resolved because you guys are just lying and giving bogus information regarding my application and membership.
I have been provided DISCOVERY MEDICAL INSURANCE CERTIFICATION TO YOU REGARDING PENALTY. PENALTY SHOULD NOT BE APP****.
YOU MUST ALSO IMMEDIATELY REFUND MY 1 MONTH MONEY TOO.
ARE YOU GUYS WORKING WITH MAFIA METHODS?
JUST PUT ANY MONEY ON DEBIT ORDER AND GET IT?
IF NOT, I'LL IMMEDIATELY GO TO OMDOSMNSD REGARDING NOT FOLLOWING TERMS AND CONDITIONS.
REFUND ME NOW!
I have been provided DISCOVERY MEDICAL INSURANCE CERTIFICATION TO YOU REGARDING PENALTY. PENALTY SHOULD NOT BE APP****.
YOU MUST ALSO IMMEDIATELY REFUND MY 1 MONTH MONEY TOO.
ARE YOU GUYS WORKING WITH MAFIA METHODS?
JUST PUT ANY MONEY ON DEBIT ORDER AND GET IT?
IF NOT, I'LL IMMEDIATELY GO TO OMDOSMNSD REGARDING NOT FOLLOWING TERMS AND CONDITIONS.
REFUND ME NOW!
MC
Mustafa C's update07 Jun 2021, 12:24
Reviewer Update
No, it has not been resolved because you guys are just lying and giving bogus information regarding my application and membership.
I have been provided DISCOVERY MEDICAL INSURANCE CERTIFICATION TO YOU REGARDING PENALTY. PENALTY SHOULD NOT BE APP****.
YOU MUST ALSO IMMEDIATELY REFUND MY 1 MONTH MONEY TOO.
ARE YOU GUYS WORKING WITH MAFIA METHODS?
JUST PUT ANY MONEY ON DEBIT ORDER AND GET IT?
IF NOT, I'LL IMMEDIATELY GO TO OMDOSMNSD REGARDING NOT FOLLOWING TERMS AND CONDITIONS.
REFUND ME NOW!
I have been provided DISCOVERY MEDICAL INSURANCE CERTIFICATION TO YOU REGARDING PENALTY. PENALTY SHOULD NOT BE APP****.
YOU MUST ALSO IMMEDIATELY REFUND MY 1 MONTH MONEY TOO.
ARE YOU GUYS WORKING WITH MAFIA METHODS?
JUST PUT ANY MONEY ON DEBIT ORDER AND GET IT?
IF NOT, I'LL IMMEDIATELY GO TO OMDOSMNSD REGARDING NOT FOLLOWING TERMS AND CONDITIONS.
REFUND ME NOW!
Bonitas Medical Fund's replyOfficial
08 Jun 2021, 15:04Hello Mustafa C, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team
Bonitas Medical Fund's reply08 Jun 2021, 15:04
Official
Hello Mustafa C, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team