Worst Medical Aid Service Provider Yet!!

<p>Good day</p> <p> </p> <p>I joined your medical aid service last year and since then have been requesting documentation along with a medical aid card, until today. I have been calling and e-mailing and yet nothing. Funny thing is I receive all my other mail at my address except your, the last time I spoke to a lady who my query had been escalated to...she promised to send me an electronic card and have the card delivered. Until today, worst is that she went and closed the query as though it had been solved. I just got off a very long call to find out what my benefits are, simply because I am yet to receive anything from you but you know the exact date to go for debits. This is unbecoming, your medical aid was highly recommeneded but I doubt I will recommend it myself. </p>