MS
Margaret S
1 reviews | Active since Mar 2020
17 Sept 2024, 12:16
Worst Medical Aid I have ever been with!!
This is the Worst Medical Aid I have ever been on they always have issues with paying but quick to take your Monthly contribution I specifically stated when THEIR broker phoned me that I want to be able to go to any hospital and any Dr and they said I must take this plan I am on and now I first need to see a gp to get ref to a “specialist” and then I need to get Auth to do so no man the same with my specs in my life I have never had so much issues with a Medical aid like I have now co-payments on all medicine whilst I have enough funds in my day to day account my advice don’t take medical aid with Bonitas‼️
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
17 Sept 2024, 12:19Hello Margaret S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply17 Sept 2024, 12:19
Official
Hello Margaret S
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
MS
Margaret S's updateReviewer Update
17 Sept 2024, 12:20I see this is like an automated response because this is the same message on all the complaints you give Bonitas is the worst seriously I am beyond upset seriously!
MS
Margaret S's update17 Sept 2024, 12:20
Reviewer Update
I see this is like an automated response because this is the same message on all the complaints you give Bonitas is the worst seriously I am beyond upset seriously!
Bonitas Medical Fund's replyOfficial
17 Sept 2024, 12:24Hello Margaret S
Thank you for notifying us of your complaint.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply17 Sept 2024, 12:24
Official
Hello Margaret S
Thank you for notifying us of your complaint.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
17 Sept 2024, 12:43 Hello Margaret S
Thank you for submitting the details to us through Hello Peter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply17 Sept 2024, 12:43
Official
Hello Margaret S
Thank you for submitting the details to us through Hello Peter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas