WORST MEDICAL AID EVERY

My husband resigned from work and had to call medical aid to change payment method to debit order. I specifically told Koikoi that I don't want to be without cover and he assured be that I will be covered. He advised my husband to write cancellation letter from 31/01/2015 and completed new application form to make me the main member and pay the premium manually so that we have cover. I have done everything he wanted but he only cancelled my husband membership not activate my new one and now I sitting without cover. I am sick and hospital cant help me because Bonitas said I don't have cover. now he is not at work. I spoke to Magy and Drunhil ref 050215Q694FR who were just useless and cant help me. Drunhill put me on hold for ever. I used to be so happy with Discovery. I wonder why did I toucher myself with this company who does not know customer service with *********** consultant. I paid R5190 for February but don't have cover. They don't have solution to my problem.