WORST MEDICAL AID EVER! PARENTS OF LITTLE BABIES - DONT DO IT!!!!!!

WORST MEDICAL AID EVER! I can’t believe I made the mistake of joining this terrible medical aid fund.

I have a baby. She spent her first birthday in January in hospital due to respiratory issues, tonsillitis and ear infection. Since then she’s been in and out of doctors rooms, seen paediatricians, doctors and an ENT specialist. She had an op last week. Went back for our follow up visit to the ENT and there’s still fluid in her ear and she’s not eating or sleeping due to the excessive mucus in her airways and chest. She’s vomiting chunks of mucus. He said we NEED a nebuliser. Only for Bonitas to tell me I need a whole motivational letter, a quotation AND to then wait a whole ****ing WEEK before my child can get the nebuliser! Oh and it can’t be escalated until the 7 days of review has gone by!!!!!!

They’d rather see a baby suffer and be in and out of hospital instead of approving a needed medical appliance for my baby. Evil!