PK
Phindile K
1 reviews | Active since Jun 2017
07 Jan 2026, 12:44
Worst medical aid ever
Doctor unable to claim because Bonitas terminated my old membership number Primary Select to BonPrime and I was given a new membership number but still it's not working, and now I'm forced to pay the doctor cash because their IT department is still working on registering the new membership numbers.. 😡😡😡They were very quick in terminating our old membership number and yet very slow in registering the new ones.
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Bonitas Medical Fund's replyOfficial
07 Jan 2026, 13:26 Hello Phindile K
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply07 Jan 2026, 13:26
Official
Hello Phindile K
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team