LR
Liza R
1 reviews | Active since Dec 2015
02 Mar 2026, 10:38
Worst Medical aid ever....
I don't have words, can't complain about service if there is noooooooo service.
Why do I need to do your work for you??????
Every query, I need to follow up every week and the they just escalate it to the team leader. What the hell is a team leader????? No one ever come back to you with any answers......
Worst experience I ever had with a medical aid.
Pay my ass of but nooooooo service. Will not recommend Bonitas to any one.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
02 Mar 2026, 10:45Hello Liza
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Mar 2026, 10:45
Official
Hello Liza
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Mar 2026, 15:41Hello Liza
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply03 Mar 2026, 15:41
Official
Hello Liza
Thank you for submitting a comment to us through hellopeter.
According to the telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team