WORST MEDICAL AID EVER!!!!!

WORST MEDICAL AID EVER!!!

IF THERE WAS AN OPTION TO GIVE THEM A ZERO RATING I DEFINITELY WOULD.!!!

YOU GUYS ARE THE MOST MEDICAL AID GROUP EVER!

I AM FINISHING OFF AT MY CURRENT COMPANY ON THE 31/05 AND SENT BONITAS NUMEROUS EMAIL ADVISING THEM THAT MY SPOUSE WOULD BE TAKING OVER AS THE MAIN MEMBER AS WE WORK FOR THE SAME GROUP AND THE TERMINATION SHOULD ONLY BE EFFECTIVE AS OF 1 JUNE INSTEAD THEY WENT AND CANCELED THE MEDICAL AID YESTERDAY!

I AM NOW SITTING WITH BRONCHITIS AND CANNOT GET ANY MEDS DUE TO THEIR NEGLIGENCE AND LACK OF PAYING ATTENTION TO DETAIL AND NOT FOLLOWING INSTRUCTIONS!!!

I WANT THIS MEDICAL AID REINSTATED AS I AM STILL PAYING FOR IT AND I WANT A REFUND FOR THE MONEY I HAD TO SPEND ON MEDS TODAY!!!!

THIS IS A DIRE NEED AS I AM EXTREMELY SICK!

WHAT WOULD'VE HAPPENED IF I WAS REFERRED TO HOSPITAL?!!!!

YOU ARE VERY NEGLIGENT AND HAVE ZERO EMPATHY TOWARDS YOUR CLIENTS! YOUR CUSTOMER SERVICE IS THE ABSOLUTE WORST AND JUST TRYING TO GET HELP IS A HORRID EXPERIENCE ON ITS OWN!!!!

I EXPECT A CALL BACK TOMORROW TO GET THIS ******* WHICH YOU HAVE CAUSED SORTED!!!! I CANNOT DEAL WITH YOU GUYS!!! EVEN THE SMALLEST OF TASKS FOR YOU IS HELL!

YOU'S CANNOT DO ANYTHING PROPERLY!!!

I AM EXTREMELY SICK AND YET I HAVE TO DEAL WITH SUCH NONSENSE AND TO SAY THAT I AM DISAPPOINTED IS AN UNDERSTATEMENT!!!

FIX THE ******* WHICH YOU HAVE CAUSED SO THAT I CAN GO AND GET THE MEDS I NEED!!! I WANT MY REFUND AS THIS IS AN INCONVENIENCE! I HAD TO PAY NEARLY R500 FOR MEDS AND YET I HAVE MEDICAL AID! WHAT FOR??!!!!

I EXPECT A CALL FROM A MANAGER AT NO LATER THAN 9AM TOMORROW MORNING TO GET THIS ******* SORTED!!!!