1 reviews | Active since Mar 2014
WORST MEDICAL AID EVER
Bonitas have now proven that they are the worst medical aid ever, their admin is up to no good. After changing banking details with them for my father's medical aid that I am now paying on his behalf there was a refund due to me. I have been struggling since January to get my money back from them only to find this morning that the account number was only changed for debit purposes and not credit purposes. These people are playing the fool with us and DO NOT care about people
Hello sanmar2910
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
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Kind regards,
Bonitas Team
Hello sanmar2910
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello sanmar2910,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello sanmar2910,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello sanmar2910 ,
Thank you for submitting a comment to us through Hellopeter.
Our representative could not get hold of you. A detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello sanmar2910 ,
Thank you for submitting a comment to us through Hellopeter.
Our representative could not get hold of you. A detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team