Worst Medical Aid ev
I've been a member for quite a few years and never had a problem. I am on the Bonsave. But to my shock I found out that you don't pay for fillings, but in 2020 you still did. How can you change your benefits without highlighting it out with your renewal terms. Fillings are conservative dentistry so why not paying for it anymore? I am definitely going to take this matter to the The Council for Medical Schemes. Every year you increase your contributions about 9% but taking away benefits. Even reduce the 6 free doctors visits to 2 (one per member). Utterly disgusted.
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Replies (3)
Bonitas Medical Fund's replyOfficial
03 Feb 2023, 07:32Hello Bronwen G
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply03 Feb 2023, 07:32
Official
Hello Bronwen G
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Kind regards
Bonitas Team
's updateReviewer Update
03 Feb 2023, 09:06*** - ID ***
's update03 Feb 2023, 09:06
Reviewer Update
*** - ID ***
Bonitas Medical Fund's replyOfficial
03 Feb 2023, 11:09Hello Bronwen G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply03 Feb 2023, 11:09
Official
Hello Bronwen G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas