SL
Santia L

1 reviews | Active since Sept 2023

24 Sept 2023, 19:25

Worst medical aid

Worst worst medical aid. Communication is so so poor. And they give you the run around. Please just save yourself the time, money and stress and just go somewhere else

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply24 Sept 2023, 19:54
Official
Hello Santia L
 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
     
Your enquiry will be attended during office hours.
 
Kind Regards
  
Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply26 Sept 2023, 14:03
Official
Hello Santia L
     
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
Kind regards
     
Bonitas Team