JW
Juandon W

1 reviews | Active since Oct 2021

11 Oct 2021, 11:11

Worst medical aid

Most probably the worst medical aid I have ever been on, the dont reply to your emails and like to suspend your membership even though you have paid. They’re excuses are they still have to allocate the payment and its been 10 days later, due to this I am unable to get medical attention. I will not recommend anyone to go to Bonitas……worst medical aid ever.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Oct 2021, 11:26
Official
Hello Juandon W 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
 Kind Regards
   
 The Bonitas Team