CS
Colin S
1 reviews | Active since Jun 2019
10 Jul 2019, 06:07
Worst medical aid
Its been almost 2 weeks now and I haven't received my heart medication. This must be the worst medical aid I ever had. Colin Schouw.
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Bonitas Medical Fund's replyOfficial
10 Jul 2019, 11:35Hello ColinSchouw1,Thank you for submitting a comment to us through Hellopeter.According to the telephonic conversation with our representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has now been resolved.As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.We apologise for any inconvenience caused to you.Thanks and regards,Bonitas Team
Bonitas Medical Fund's reply10 Jul 2019, 11:35
Official
Hello ColinSchouw1,Thank you for submitting a comment to us through Hellopeter.According to the telephonic conversation with our representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has now been resolved.As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.We apologise for any inconvenience caused to you.Thanks and regards,Bonitas Team