Hellopeter
Share Your Experience
mD
marlize D

1 reviews | Active since Mar 2014

13 Mar 2018, 11:37

WORST MEDICAL AID

Bonitas have now proven that they are the worst medical aid ever, their admin is up to no good. After changing banking details with them for my father's medical aid that I am now paying on his behalf there was a refund due to me. I have been struggling since January to get my money back from them only to find this morning that the account number was only changed for debit purposes and not credit purposes. These people are playing the fool with us and DO NOT care about people. I phoned again today and was told I have to resubmit all claims as they haven't received it

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply13 Mar 2018, 21:32
Official

Hell sanmar2910,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply13 Mar 2018, 21:33
Official

Hello sanmar2910,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply15 Mar 2018, 15:49
Official

Hello sanmar2910,

Thank you for submitting a comment to us through Hellopeter.

We hereby confirm that your concern has been addressed and this matter has now been resolved, a detailed email has also been sent to you.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team