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Byron A
1 reviews | Active since Jun 2021
08 Feb 2023, 13:32
Worst Expercience Ever Received
I am highly disgusted with the service I have received from this Medical Aid ad I would not recommend any one to join this fund.The customer care agents would rather have me cancel my plan than assist and keep the c;client happy.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
08 Feb 2023, 13:55Hello Byron A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply08 Feb 2023, 13:55
Official
Hello Byron A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
20 Feb 2023, 10:55Hello Byron A Thank you for submitting a comment to us through Hellopeter. According to our telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply20 Feb 2023, 10:55
Official
Hello Byron A Thank you for submitting a comment to us through Hellopeter. According to our telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team