MS
Maureen S
1 reviews | Active since Feb 2022
12 Jun 2024, 16:47
worst customer services
I have emailed and emailed and asked, I am looking like a beggar at this point I am due for a refund now an I want the money, They said in June 2024, now I get no reply from them. It is best for me to pay my own medical expenses as they don't cover anything. I want my money that is due to me, I don't have the detail to claim on this medical aid why give the card in any case they don't cover a lot I Have asked numerous times I get no satisfaction pay my money and will stop bugging you
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
13 Jun 2024, 07:53 Hello Maureen S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply13 Jun 2024, 07:53
Official
Hello Maureen S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
MS
Maureen S's updateReviewer Update
13 Jun 2024, 13:29An you rep**** but still no feedback
What is the problem seriously, I have been nice and waiting and patient about this but seriously, Now i get nothing from Bonitas
What is the problem seriously, I have been nice and waiting and patient about this but seriously, Now i get nothing from Bonitas
MS
Maureen S's update13 Jun 2024, 13:29
Reviewer Update
An you rep**** but still no feedback
What is the problem seriously, I have been nice and waiting and patient about this but seriously, Now i get nothing from Bonitas
What is the problem seriously, I have been nice and waiting and patient about this but seriously, Now i get nothing from Bonitas