LR
Lebo R
1 reviews | Active since Dec 2020
28 Dec 2020, 09:03
Worst and *********** medical aid ever
The worst worst and *********** scheme ever, they lost my papers after emailing them countless times when i cancel my medical aid, instead of canceling mine they canceled my mothers membership... Worst ppl ever to work with
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
28 Dec 2020, 09:28Hello Lebo R,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Bonitas Medical Fund's reply28 Dec 2020, 09:28
Official
Hello Lebo R,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
LR
Lebo R's updateReviewer Update
28 Dec 2020, 09:40I really hope you follw up on this ASAP, because clearly some people there are not doing their job
LR
Lebo R's update28 Dec 2020, 09:40
Reviewer Update
I really hope you follw up on this ASAP, because clearly some people there are not doing their job
Bonitas Medical Fund's replyOfficial
31 Dec 2020, 17:06Hello Lebo R,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply31 Dec 2020, 17:06
Official
Hello Lebo R,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team