BE
Ben E

1 reviews | Active since Apr 2023

24 Dec 2025, 09:24

Worse medical Aid ever!

There is no words that can explain the horrifying experience I have with Bonitas BonCap Medical Aid since the day I joined. They will take you money every month and the brokers will lie to you about this medical aid to sell it to you. This medical aid cover NOTHING and I meant NOTHING. They will come up with any excuse not to pay after they ignore you and hope you give up. I NEVER had such a bad experience with a medical aid whatsoever. The will write back to you on Hello Peter and apologize for the world to see. Don't be fooled by that either. Does not help to go to the ombudsman because they are also on the medical aids payroll. You are basically check mate and will lose ALL your money that they stole every month from you and the end you can not win. YOU WILL LOSE. Read all the bad reviews on this medical aid . Everything is true what you read and hear about them. Please be warned EVERY broker that try to sell the medical aid and Plan to you is DISHONEST. Don't get ****med like I did.

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply24 Dec 2025, 10:00
Official
Hello Ben E

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it.

We have escalated this matter to BonCap department for investigations.

We value your patience and understanding while we work to resolve this issue promptly.

Kind regards,

Bonitas Team 
BE
Ben E's update06 Jan 2026, 09:10
Reviewer Update
Go to Hell!!!!!!!!!!!! You did not help me at all and still *****ing my money monthly. (We value your patience and understanding while we work to resolve this issue promptly. ) Go to Hell !!!!!!!!!!Hope your company have the worst 2026 ever!!!!!!!!!! (We have escalated this matter to BonCap department for investigations.) Lairs!!!!!!!!!!! (We sincerely apologize for the inconvenience you have experienced and appreciate the opportunity to resolve it. ) take your apologies and lost because it meant nothing if you can not better on your non-existent service