KK
Karabo K
1 reviews | Active since Jul 2013
16 Sept 2019, 15:09
World Class Service
I just received top class service from Khaleed Daniels, ref. 10/09/19qmk5g9. He understood my frustrations and took accountability for Bonitas and the previous consultant that I previously dealt with. I was ready to switch to another medical aid but because of him, my confidence has been restored. Thanks Khaleed, you are an asset to your company. Today you went beyond the call of duty and demonstrated Client obsession.
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Replies (1)Bonitas Medical Fund's replyOfficial
17 Sept 2019, 13:38Hello Karabo,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards
The Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards
The Bonitas Team
Bonitas Medical Fund's reply17 Sept 2019, 13:38
Official
Hello Karabo,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards
The Bonitas Team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Regards
The Bonitas Team
