CJ
Claude J
1 reviews | Active since Sept 2025
09 Jan 2026, 05:14
Wordt Medical Aid Just takes your money and 1 Claim since I joined them
1. I sent numerous enails regarding my debit order only recieved feedback 8 days later, and email that was sent in regards to Bonitas Boncap of Income verification has not reached to me, but they will not follow up and put me on Highest Income range and debit order came back and it took 8 days dor a eeply from Bonitas 2. There is no app to use but manual log in to account via internet, requested reset password link 6 times no response at all till today 3. Via whatsapp line , Telephone, and online query also no luck reaching them
Please do not use Bonitas or Bonitas Boncap very bad service
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
09 Jan 2026, 07:56Hello Claude J
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply09 Jan 2026, 07:56
Official
Hello Claude J
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
09 Jan 2026, 09:26 Hello Claude J
Thank you for submitting the details to us through Hello Peter.
Thank you for submitting the details to us through Hello Peter.
We have escalated this matter to the BonCap department for further investigation.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply09 Jan 2026, 09:26
Official
Hello Claude J
Thank you for submitting the details to us through Hello Peter.
Thank you for submitting the details to us through Hello Peter.
We have escalated this matter to the BonCap department for further investigation.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team