Wonderful call centre agent

Good day, I have logged numerous complaints to Bonitas and i have lost faith in the company so much so that i was considering changing medical aids. After numerous attempts to get my problem resolved i contacted the Web department to resolve my login issues on the site. I got through to Philisiwe, she was gracious, kind and patient. She resolved my issue under 5 minutes, i would like to extend my thanks to her once again and would like her line manager informed that he truly has an asset in her. As someone who has previously worked in call centre it takes lots of patience to deal with someone who is irate. I extend once again my thanks, congratulate her on her professionalism and advise the company to employ more people like her. My call reference number is Ref: ********** BRYM5. All the best, Ashlene Williams