PJVW
Pieter Johan Van Wyk

1 reviews | Active since Aug 2019

06 Apr 2020, 14:13

With bonitas the stress and struggle is real!

We have sent our new banking details to bonitas on 24 march 2020 to confirm our new banking details with a form they have sent us to fill in so we sent it back to them and made a eft with our payment on the 1st of april 2020 because one of the assistants of bonitas ask us to pay eft because they upload on the 15th of each month! Today they sent us a email that said that the monthly contributions have been returned by our bank! Update you system and fix this we have already paid for april! And from may you should use the new banking details which we have filled in and sent back to you!!!!! Why are we always struggling with bonitas!!!!!!!!!!!!!!!!!!! Last week we needed medication and we had to pay it cash because they were offline! We might as well leace bonitas and us3 fedhealth!!!! Hopefully we will have less stress

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply06 Apr 2020, 16:16
Official
Hello Pieter W,

Thank you for submitting your details to us through Hello Peter.  

This is to confirm that we have received your information and that we are currently investigating this matter.  

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.  

Kind regards, 

Bonitas Team