TS
Tandi S
1 reviews | Active since Sept 2014
13 Mar 2026, 11:10
****** with BAD SERVICE
E-mails sent to Bonitas on 21/02 - and again followed up on 11/03. Tried calling in but can never get through to an agent.
Your query number is : 110326QGJ23V Your query number is : 210226QF8B0D
From paying R2700 for my mother who is a pensioner, to over R7000 since Jan I want the matter resolved and my money refunded - alternatively, I will reverse the debit order
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Bonitas Medical Fund's replyOfficial
13 Mar 2026, 11:49Hello Tandi
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply13 Mar 2026, 11:49
Official
Hello Tandi
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team