JvdM
Jo-Marie van der Merwe
1 reviews | Active since Oct 2014
08 Dec 2015, 15:00
Willing to work with customer
The income verification process for Bonitas Boncap option was changed this year and I struggled to get all my documents in order. My emails were always responded to promptly and they gave me extra time in order to complete the forms.<br> I really appreciate the effort.
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Replies (1)
Bonitas Medical Fund's replyOfficial
09 Dec 2015, 14:07Hello Jv/dMerwe,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Bonitas Medical Fund's reply09 Dec 2015, 14:07
Official
Hello Jv/dMerwe,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team