RF
Roedolf F

1 reviews | Active since Mar 2015

11 Mar 2015, 11:16

Will definitely cancel my policy

My membership was canceled after a fine was imposed on my acc, for ignoring (no replies E mails) from Bonitas<br> I went to the bank and reversed the R2022.50 fine but not the monthly payment.<br> All efforts to contact a Mr Brunhill Barthis was met with hostility at the call center after explaining to them i wanted to call him personally regarding the matter. This morning I again wasted another call to these *********** fools regarding the ******* suspension of my benefits already paid for, Leaving me no choice to go back and contact Discovery Health with whom I was a member for 25 years. Hope the fool that convinced me 3 years ago to join Bonitas has found a new calling. Bonitas want me to forward 3 months bank statments to Bartis that sent me a E mail belonging to a Mr Viljoen, Can u imagine me sending them confidential details NO WAY IN HELL.<br>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Mar 2015, 14:22
Official
Hello Rjj Fourie,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team