1 reviews | Active since Jul 2011
widow ( 80 yrs ) vs BONITAS MEDICAL AID
WIDOW ( 80 yrs ) vs BONITAS MEDICAL On the 23 Feb 2022 I reported on the high-handed pitiful attitude of Bonitas. I enlisted the assistance of the Council Medical Schemes (CMS).
After CMS intervention I am glad to report, they found in my favour. Bonitas was ordered to ; - reinstate my membership, with immediate effect, - reimburse my "double-debit"
Consumers be aware, Bonitas is in the business for PROFIT & not for your health well-being. Their administration ( emails response ) is pathetic. Their Whatsapp service is **********. Their Client Service Manager : Shanaaz Maker takes decision based on Letter of their Consitution & not in the Spiirt of their Constitution.
One will ask, why am I still with Bonitas. ONLY because if I move, I have to overcome the WAITING PERIOD , which I cannot chance, @ my age.
THUMBS DOWN, bonitas & maker.
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team