JN
J'siah Ndlozi

1 reviews | Active since Aug 2018

09 Aug 2018, 12:51

Why does Bonitus continue to use such a pathetic service from Pharmacy Direct?

Why does Bonitus continue to use such a pathetic service from Pharmacy Direct? I haven't got my medication since 21 July 2018. I have be in numerous contact with them with no assistance all their staff is just useless. Dispatch department doesn't even bother to phone back. All what they do is just sending proof of delivery which someone signed for it and they can't say who that person is.

This is seriously playing with people's live.

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Aug 2018, 13:18
Official

Hello jsiah-ndlozi,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply14 Aug 2018, 16:07
Official

Hello jsiah-ndlozi,

Please note we have not received the required details from you. Your query will be attended to once we receive the required details.

Kind regards,

Bonitas Team