AB
Antonio B
1 reviews | Active since Apr 2010
25 Nov 2023, 10:59
WHEN DID I DEFAULT ON A DEBIT ORDER PAYMENT?
This morning, I received the following email from Bonitas: Subject: "Debit Order Reminder" “Thank you for regular payments of your Bonitas monthly contributions. This is a courtesy reminder of the next debit order scheduled for 01/12/2023.” Why are you sending me this? When did I last default on a debit order payment to you?
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Bonitas Medical Fund's replyOfficial
26 Nov 2023, 20:54Hello Antonio B Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply26 Nov 2023, 20:54
Official
Hello Antonio B Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team