1 reviews | Active since Dec 2010
Whats the use of paying
<p>I tell you whats the use of paying so much for medical aid and you have to pay in for almost everything. My 9 year old son needs specs he has been wearing it from the age of 2 years old. He went to the opthamologist on the 1st March 2017 now that we trying to get his specs made i have to pay in almost R800, because Bonitas only pays R150 per lense my son's lenses is costing more than R500 per lense. Now they have to motivate why he needs specs. What the heck he has been wearing specs from the age of 2 yrs. The child cannot function without it my word.</p>
Hello ebbiev
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello ebbiev
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello ebbiev
Thank you for submitting a comment to us through Hello Peter.
As per the telephonic conversation with our representative; we hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello ebbiev
Thank you for submitting a comment to us through Hello Peter.
As per the telephonic conversation with our representative; we hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
I dont think its been resolved my optomitrist is a provider
I dont think its been resolved my optomitrist is a provider