what POOR SERVICE

with Bonitas it never ends, they seem they do not know what they are doing and when you try and challenge their facts as we have all communication and e-mails they change the story.<br> After the refund was issued last month they cancelled the D/O and no one can tell us why this was so. <br> I have been given about three reasons in one phone call and to be honest they are all BS as no one had advised us of such, and the cream on the cake the call agent tried to imply that it was my mothers fault, what a load of.... I do not know a company that never wants to take responsibility for any of their mistakes as much as BONITAS