1 reviews | Active since Oct 2018
What now Bonitas
I have been a member of a medical aid for 27 years. 11 years with my previous employers inhouse medical aid. I resigned and joined another medical aid in July 2017. I was not happy with them and moved to Bonitas in Jan 2018. Even though I have been a member of a medical aid for 27 years, I was put on a 3 month waiting period. Over the 3 months I paid almost R22 000 towards my subscribtion and I had to pay my own chronic medication. This was fine as I agreed to this. I paid my April fee and my medication was paid for the month. I could not pay from May onwards as both my husband and I am currently unemployed. I was issued with Medication to the value of R1 900. My membership was terminated as at end of may and now I am expected to pay the R1 900 back. My question is, did Bonitas not make enough money from me when I paid my monthly fee and did not claim anything?
Hello Meyerpik,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello Meyerpik,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello Meyerpik,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Hello Meyerpik,
As per our telephonic conversation your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and we will await your reply.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and we will await your reply.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
