What is the use emailing claims department????
<p>This is such a convenient tool especially for those that cannot answer calls during working hours but 99% of the time you do not get a reply. My reference is 100516QRPNKK. Claims enquiry was logged 10 May already and no response. My son was admitted to hospital and I received unpaid claims. I need to know what was not paid and why???? email me during working hours or call me after 5pm.</p>
Hello lee-ann-whiting-dennis
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Hello lee-ann-whiting-dennis
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello lee-anne whiting dennis
Thank you for submitting a comment to us through Hello Peter.
We hereby confirm that a detailed email has been sent to you and we will await your response.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello lee-anne whiting dennis
Thank you for submitting a comment to us through Hello Peter.
We hereby confirm that a detailed email has been sent to you and we will await your response.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team