dD
dineomotshoeneng D
1 reviews | Active since Aug 2016
05 Aug 2022, 14:17
What good is the "benefit booster" if it can't be activated?
What good is the "benefit booster" if it can't be activated? I could not activate the benefit in time for a paed consultation and purchase of meds from my local pharmacy due to ongoing error on the app. Now I have to settle the doctor's bill and have incurred a prescription cost from my own pocket. Bonitas I need answers.
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Bonitas Medical Fund's replyOfficial
05 Aug 2022, 14:44Hello Dineo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply05 Aug 2022, 14:44
Official
Hello Dineo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team