VM
Vanessa M
1 reviews | Active since Dec 2018
29 Oct 2024, 07:45
Weeks with no feedback! Horrific service
Still waiting for someone to call me for a week now! They don't even respond on this platform! How do you treat people! Shocking
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
29 Oct 2024, 08:08Hello Vanessa M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply29 Oct 2024, 08:08
Official
Hello Vanessa M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
29 Oct 2024, 12:02Hello Vanessa M
Thank you for submitting the details to us through Hello Peter.
We have escalated the matter to finance department for a credit control to contact you and assist accordingly.
We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Thank you for submitting the details to us through Hello Peter.
We have escalated the matter to finance department for a credit control to contact you and assist accordingly.
We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Bonitas Medical Fund's reply29 Oct 2024, 12:02
Official
Hello Vanessa M
Thank you for submitting the details to us through Hello Peter.
We have escalated the matter to finance department for a credit control to contact you and assist accordingly.
We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Thank you for submitting the details to us through Hello Peter.
We have escalated the matter to finance department for a credit control to contact you and assist accordingly.
We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas