Website Queries go Unanswered

I recently moved from Discovery, where I had absolutely no problems and great service, to Bonitas. This was not out of choice, but instead due to my new employer offering medical benefits (with them). So I am a new customer and can honestly say that their service, at least with regard to email queries, is terrible! <br> <br> I have made 2 inquiries as I am having problems registering (so that I can see my information on the client login) but I am yet to hear back from ANYONE. Email References: 270116QLGKD1 and 020216QLPN34<br> <br> Will definitely NOT recommend \the second largest\" medical scheme."