We struggle to move our children from an existing medical aid to Boncap for 1 and a half months

Item: Bonitas Medical Fund
Rating: 1
Author: Retha F

We struggle to move our children from an existing medical aid to Boncap for 1 and a half months. Please they do not have any backbone. We did speak to Zinkle, Boitomelo, Sizwe and a lot more. The supervisers are busy with a call and if you want to stay online they are in a meeting. Please safe yourselve a lot of pain and suggering. Boncap does not deserve 1 star.

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

02 Jan 2025, 13:13

Hello Retha F

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's reply02 Jan 2025, 13:13

Official

Hello Retha F

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's replyOfficial

21 Sept 2026, 20:30

Hello Retha

We sincerely apologize for the frustration caused. Please note that we have referred your inquiry to our support team, who will assist you further regarding your payment request.

Kind regards,
TPM

Bonitas Medical Fund's reply21 Sept 2026, 20:30

Official