cK
chris K
1 reviews | Active since Feb 2014
20 Feb 2023, 12:52
WAKEUP BONITAS
(16 Feb 2023, 12:56 *********** STAFF A network dr sent me for my annual blood tests. I receive an account saying:- (Referring provider is not in the network), in again the staff working for bonitas do not know what they are doing. dr du bruin is the network dr.MAUFF A C & PARTNERS is the only network pathologist.BONITAS GET RID OF *********** STAFF.) THE ABOVE WAS WRITTEN ON 16/2 NOTHING HAS BEEN DONE.I AM GETTING EMAILS TO PAY FOR THE BLOOD TEST. BONITAS SENT ME MY ANNUAL CARE PLAN AND I HAD THE TESTS DONE ACCORDING TO THEIR INSTRUCTIONS. SO HOW CAN THEY SAY THE ABOVE ARE NOT SERVICE PROVIDERS. IF THEY ARE ON THEIR LIST. DO I HAVE TO GO FROM LADYSMITH KZN TO CAPE TOWN TO HAVE MY BLOOD TESTED????????.
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Replies (1)Bonitas Medical Fund's replyOfficial
20 Feb 2023, 13:05Hello chris
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply20 Feb 2023, 13:05
Official
Hello chris
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
