1 reviews | Active since Mar 2016
Waiting period
Dear Underwriters <br> <br> Please advise how you came up with the 3month waiting period ? as far as i can see a waiting period is app**** if you did not previously belong to a medical aid and the waiting period of UP TO 3 MONTHS applies if you have had interrupted cover for a period of 90 days . I was with my previous medical aid for almost 10 years i then decided to join Bonitas as i was not happy with the previous companies service . <br> <br> I dont understand why you are applying the full 3 months in my case please explain . Ur argument might be i could possibly have a pre-ex condition however it would not make sense for me to move from my medical aid of almost 10 years if i suspected i had a new medical condition . I disclosed the two conditions 1 of which no longer exists . <br> To be honest i think you throwing in the 3 month waiting period as Voetstoots because you can .<br> <br> Please can you send me your underwritng notes as i would like to see exactly how my application was underwritten . Please dont send generic emails just telling me i have a 3 month waiting period i need someone to breakdown the underwriting for me . <br> <br> PS i'm going to the Ombudsman with this <br> <br> <br>
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Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
