DH
Derek H
1 reviews | Active since Mar 2021
25 Nov 2021, 18:29
Waiting approval
Have been waiting for 3 weeks for bonitas to approve procedures for an operation that I have to have medical aid membership no *** this is not the first issue I have had with bonitas
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Bonitas Medical Fund's replyOfficial
26 Nov 2021, 09:05Hello Derek H Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Your query is still being investigated and we will keep you updated until the matter has been resolved. We appreciate your patience while we are resolving this query for you. Regards
The Bonitas Team
The Bonitas Team
Best regards,
Bonitas Medical Fund's reply26 Nov 2021, 09:05
Official
Hello Derek H Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Your query is still being investigated and we will keep you updated until the matter has been resolved. We appreciate your patience while we are resolving this query for you. Regards
The Bonitas Team
The Bonitas Team
Best regards,